HAVE A QUESTION?
How long do Lofinda Luxury candles burn?
The small 4 oz. candles burn for approximately 13 hours as the larger 10 oz. candles burn for approximately 23 hours.
How can I get the most out of my candle?
Clipping wicks before each burn is essential in maintaining a clean, long lasting burn time. Clipping your wicks using Lofinda Luxury candle care kit (available in Shop Accessories) helps prolong the life of your candle and lowers your candles chance of tunneling. The snuffer suffocates the flame to reduce smoke and soot.
Can I repurpose my candle vessel to be repurposed?
Absolutely! Here’s how to prepare your vessel for repurposing:
- Heat Water Safely: Bring water to a boil (around 170°F) and then carefully remove it from heat. Be cautious with hot water.
- Soften the Wax: Place your candle vessel in the hot water for no more than 2 minutes to soften the remaining wax.
- Wipe Clean: Carefully remove the vessel from the water and use a paper towel to wipe out the softened wax.
- Final Clean: Wash the vessel with soap and water to remove any remaining wax residue.
Now your vessel is clean and ready to be repurposed for whatever you like!
Can I refill my candle jar once it has been consumed?
Lofinda Luxury offers candle refills in the shape of the jar specially made for your convenience!(available in Shop Accessories-get yours today!)
What's the life span of my candle?
For the best results we recommend you burn your candle within one year for optimal performance.
Where can I buy Lofinda Luxury candles?
Purchasing online is always the favorite to ensure you obtain the scent you desire. However, you can also purchase (and smell) our candles in-person at select locations. Please check the “Store locator” tab to see available store locations.
There’s oil/ frosting at the surface of my candle; what should I do?
In warm conditions, natural oils may surface on the wax, and frosting—a crystallized layer on the candle's surface—can occur. These are natural wax traits and purely cosmetic. Both issues resolve once you burn the candle.
Do you offer bulk orders for weddings, parties, corporate gifting or wholesale opportunities?
Yes . Please click the “Partnerships” tab to get in touch and inquire. Someone from our team will get back to you within 24-48 hours.
STILL HAVE QUESTIONS?
Hello! Didn't find the answer you were looking for or have a different query? No worries...send us a message.