Shipping policy
Shipping Information – Lófinda Luxury Candles
ORDER PROCESSING & TRANSIT TIMES
Orders are processed within 1–3 business days after they are placed. We ship exclusively via FedEx and UPS. Ground shipping delivery times vary based on destination:
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1–2 Days: Georgia + Southeastern states
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3–4 Days: Midwest + parts of the East Coast
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4–6 Days: West Coast + Northeastern regions
📍 All orders are shipped from Atlanta, Georgia. Please account for both processing and transit times when placing your order.
Track your shipment or estimate delivery timeframes here:
SHIPPING RATES
Continental U.S.
| Merchandise Total | Ground Shipping | 2-Day Air | Next Day Air |
|---|---|---|---|
| $199.99 and Under | $10.00 | $25.00 | $35.00 |
| $200.00 and Over | FREE | $25.00 | $35.00 |
🕯️ Orders over $200 receive free ground shipping and a complimentary sample.
NON-CONTINENTAL U.S. (Alaska, Hawaii, U.S. Territories)
Ground shipping is currently not available. Only 2-Day Air is offered.
| Merchandise Total | 2-Day Air |
|---|---|
| All Orders | $25.00 |
ADDITIONAL SHIPPING NOTES
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We do not ship to P.O. Boxes, APO/FPO addresses, freight forwarders, or resellers.
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Once your package has left our facility and is in the hands of the carrier, Lófinda Luxury is not responsible for:
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Weather-related delays
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Address errors
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Carrier-specific disruptions
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Need help with your delivery? Contact the carrier directly:
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FedEx: 1-800-463-3339
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UPS: 1-800-742-5877
ORDER CHANGES & TRACKING
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Once an order is placed, it cannot be changed, canceled, or modified.
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If you made an error, please contact us immediately at info@lofindaluxury.com. If the order hasn’t shipped yet, we’ll do our best to help.
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A tracking number will be emailed once your shipping label is created. Allow up to 48 hours for tracking to update.